AI
AI, ML and Deep Learning
Automation
Business Process Automation
category-/Business & Industrial
category-/Computers & Electronics/Enterprise Technology
chatbots customer service
customer experience
Enterprise analytics
Generative AI
large language models
OpenAI
zendesk
Zendesk AI: Leveling up with generative AI for a more intuitive and intelligent CX platform
Zendesk announced new AI capabilities including advanced CX bots, AI-powered assistance for human CX agents and intelligent triage.