AI
AI, ML and Deep Learning
Amazon Lex
Amazon Polly
Automation
Business Process Automation
call center
category-/Business & Industrial
category-/Computers & Electronics/Enterprise Technology
conversational AI
interactive voice response (IVR)
Talkdesk
Text-to-Speech
WaFd
How WaFd embraced Amazon Lex’s conversational AI to improve and speed up telephone banking
WaFd, formerly known as Washington Federal, is now using the Amazon Lex conversational AI technology to revolutionize its phone banking.