Category: CRM

Microsoft wants your next salesperson to have an AI copilot

New Microsoft Sales Copilot uses generative AI to answer questions, provide recommendations, perform sentiment analysis and create content.

Salesforce and Accenture partner to create acceleration hub for generative AI

Acceleration hub from Salesforce and Accenture will use the companies' AI and connected customer skills to help clients harness generative AI.

Salesforce ties Einstein GPT and data cloud to Flow — here’s how it will help

Salesforce today announced the plan to integrate Einstein GPT and data cloud with its workflow automation tooling Flow.

Salesforce breaks data barriers for healthcare with new Customer 360 innovations

Salesforce has updated its healthcare suite with data cloud, Patient Contact Center, Tableau Accelerators for health cloud, and home health.

Einstein AI was good, but Salesforce claims Einstein GPT is even better

Salesforce announced a new partnership with OpenAI, alongside the launch of the Einstein GPT generative AI service.