Category: customer service

Eating disorder response chatbot taken offline following accusations of harm

National Eating Disorder Association (NEDA) planned to discontinue its "helpline" for those seeking assistance with eating disorders and replace it with a chatbot.

Aisera embraces Microsoft AI copilot for advanced enterprise service experience

California-based Aisera today extended its partnership with Microsoft to deliver an AI copilot for improving enterprise service.

Binance Looking to Hire Developers, Support Staff in Romania

Global crypto exchange Binance is now hiring IT specialists and customer service representatives for its operations in Romania. The leading coin trading platform is also engaged in a number of…