AI
business
category-/Business & Industrial
category-/Computers & Electronics/Enterprise Technology
category-/Computers & Electronics/Software/Business & Productivity Software
consumer trust in AI
ethical AI
Generative AI
large language models
risks of generative ai
Salesforce
Salesforce survey
State of the Connected Customer
trust in generative ai
Salesforce survey flags AI trust gap between enterprises and customers
Salesforce's survey of 14,000 business buyers and consumers found adopting AI could mean risking a trust gap with consumers.