AI
ai chatbot
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category-/Health/Health Conditions/Eating Disorders
category-/Health/Mental Health
category-/Sensitive Subjects
chatbots
customer data
customer engagement
customer service
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Health
National Eating Disorder Association
NEDA
organizations
Tessa
unionization
Wellness
Eating disorder response chatbot taken offline following accusations of harm
National Eating Disorder Association (NEDA) planned to discontinue its "helpline" for those seeking assistance with eating disorders and replace it with a chatbot.